Help Centre Search support topics for quick answers to your questions Search for: Choose a Category If you're new you may want to start here. Getting Started How Do I Apply A Discount Coupon Code To My Order?Web Hosting Getting Started Guide Account and billing questions and answers. Account & Billing How do I manage my account and services with Red Hippo?How do I cancel my hosting account or other product? How to manage your website database. Databases How do I backup my website and database?How do I backup MySQL database? Domain name answers and help. Domain Names What is domain propagation and how long does it take?How do I create a subdomain (e.g. subdomain.mydomain.com)? Answers to email and mailbox questions. Email Why does my email bounce with ‘550 relay not permitted’?Why do I get a ‘550 Relay Not Permitted’ error message when sending mail? Answers to general questions and topics. General How do I clear my browser cache, cookies and browsing history on my iPad, iPhone and iPodUse Google's Public DNS To Solve Browsing Problems Answers to general questions and topics. Web Hosting How do I add a new add-on domain to my cPanel accountHow do I create a php.ini file? WordPress help and support. WordPress How to Change my WordPress Site to SSL (from http:// to https://)How To Force SSL on WordPress Earn recurring income by referring Red Hippo. Affiliate Program No articles yet, but I'm working on it!